At Supporting Change (SupportingChangenow.com), we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised experience. If you have any questions about how we Protect Your Privacy please contact us at firstname.lastname@example.org
The information we collect and what we do with it.
When you place an order we, need to know the following information: your name, your e-mail address, address, telephone number. This allows us to process your order and to notify you of your order status. We will also ask you for your telephone number in order to contact you if there is a problem with you order and depending on the courier your telephone number may be passed onto our delivery partners.
We need this information in order to perform our contract with you. Without your address and contact details we would not be able to send you the goods that you have ordered and would therefore not be able to perform our contract.
When you order from Supporting Change, we do not currently process your payments, and therefore do not store card or payment details, we use service providers for these tasks. Our shopping cart is hosted by Wix.com and payments are processed by PayPal. We have chosen this service provider as this allows us to best protect your privacy and security. This information allows us to perform our contract with you.
You don’t have to give us any of this personal information but if you don’t, you may not be able to buy from the website.
We from time to time may send email marketing relating to new products or events that you may be interested in. If you do not wish to receive these notifications please let us know and we will ‘unsubscribe’ you from our mailing list.
Sharing your information.
We respect your privacy and we do not, and will not, sell any of your personal data to any third party.
However, we share your data with the following companies as an essential part of being able to provide our services, as set out in this statement: Wix.com is a US company adhering to the EU-US Shield. Wix Cart hosts our shopping cart and therefore allows you to place your order. Website hosts. Payment service providers - PayPal. Fraud prevention agencies. Delivery companies.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
Your information and countries outside of Europe.
Our online shopping cart on our website is hosted Wix.com, a US company. Wix.com complies with the EU-U.S. Privacy Shield Framework.
How we protect your data.
Ordering from Supporting Change is completely safe. The secure Software of Paypal encrypts all your credit or debit card information details before they are securely transmitted over the internet.
To ensure that your order is processed securely over the internet, you need to have SSL activated in your browser. Your browser will indicate to you that you are in a secure area by showing a locked padlock or an image of a key in the grey bar at the bottom of the page. You can check our security certificates be clicking the Verisign logo at the bottom of each secure page.
Supporting Change adverts online.
We occasionally engage in online advertising through social network sites, such as Facebook’s Saved Audiences and Custom Audience services.
Keeping your information.
We have to keep sales invoices for seven years, and these sales invoices contain your personal information if you have ordered from Supporting Change. After seven years this information will be destroyed.
If you no longer wish for us to hold your personal details you can easily request for these to be deleted by emailing us at with a subject header ‘delete personal information’. If you have requested a personal consultation with one of the Supporting Change team, we reserve the right to follow our insurance companies recommendations.
You have the following rights relating to your personal information:
• The right to be informed;
• The right of access;
• The right to rectification;
• The right to erasure;
• The right to restrict processing;
• The right to data portability;
• The right to object; and
• The right not to be subject to automated decision-making including
If you want to exercise your rights or have any questions please contact us at email@example.com
Changes to how we Protect your Privacy.
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Supporting Change website, so that you are able to review the changes before you continue to use our website.
© Supporting Change 2018